The Royal Norwegian Embassy in Ankara represents Norway in Türkiye and is responsible for a broad range of fields. The Embassy is also accredited to Azerbaijan and Kosovo. In addition to staff posted to Türkiye from Norway, the Embassy has 22 locally employed staff. We seek to recruit and retain talented and high-performing staff members, who support and develop each other and are committed to high-quality standards and a good work environment.
The visa section is responsible for processing applications for visas as well as residence permits to Norway from Turkey, Azerbaijan and Iran. In addition, the Embassy receives applications for residence permits from Afghanistan, Kosovo, Georgia, Turkmenistan, Croatia, Romania, Moldova, Bulgaria, North-Macedonia, Albania, Bosnia-Hercegovina, Montenegro, Kazakhstan, Armenia, Kyrgyzstan, Serbia, Syria, Tajikistan, Turkmenistan and Uzbekistan.
The vacancy is a full-time permanent position.
Main Duties and Responsibilities:
- Multilingual customer service
- Receiving, registering and preparing applications for visa and residence permits
- Performing first line ID- and other document control.
- Interviewing and DNA-testing of applicants.
- Responding to questions regarding visa and residence cases, as well as migration related cases.
- Interpretations and translations, including translation of information for our web pages.
Qualifications:
- The following qualifications are required:
- Fluency (written and oral) in Arabic and English
- Higher education (e.g. university degree) in a relevant field. Long and relevant experience may substitute for higher education.
- Proficiency in computer software such as Microsoft Office.
- The following qualifications will be an advantage:
- Experience from a Visa Section, experience from an Embassy, Immigration work, or public administration work.
- Good knowledge of legal framework and social and cultural situation in Syria
- Good knowledge of legal framework and social and cultural situation in the other countries from which we process applications.
- Fluency in Farsi, Turkish or other languages from the countries listed above.
We are looking for a service minded and flexible person, with an eye for detail who can work independently, efficiently and as a team player in a fast-paced international environment. We want someone with solid communication and interpersonal skills and who demonstrates cultural awareness and sensitivity, integrity and a professional approach to their work.
All candidates must have legal residency and hold a valid work permit in Turkey.
Salary will be set on the basis of qualifications and experience. Currency of salary payments are TRY, and a 15 % deduction to SGK will apply. Depending on nationality and residency status, income tax will be applicable to Turkey or Norway.
To be considered for this position, your application must be in English and include:
- Fill out the application form Job Application Form.doc
- Curriculum Vitae
- A cover letter, in which you clearly state qualifications and relevance to the announced position.
- Diploma of last degree received, including transcript of records.
For any questions about the position, you can send an email to: emb.ankara@mfa.no.
Please send your application by e-mail to emb.ankara@mfa.no no later than 10.08.2025 (applications received after this date will not be considered) and mark the application with Vacancy – Visa Officer – Arabic Speaking.
Please note that applications or attachments will not be returned.
Only short-listed applicants will be contacted.