Applicants will be notified by e-mail, and SMS if the applicant has opted for this service, when the application has been processed.
The applicant's passport can be picked up at the Norway Visa Application Centre (VFS) where the application was submitted, or can be delivered by a courier service, if the applicant has opted for this alternative.
If a visa has been granted, it will be affixed to the passport.
Please check the following information on the visa sticker:
- That name and surname is correctly spelled
- The visa's period of validity
- Permitted number of entries
- Permitted duration of stay
- Passport number
If there is an error on the visa sticker, please contact the Royal Norwegian Embassy in Pretoria.
You can find more details on how to check the information on your visa sticker on the website of the UDI here- Received an answer: Have been granted a visitor visa - UDI
Please note: South Africa require specific documents when travelling with minors in and out of South Africa. Information can be found here: Department of Home Affairs - UPDATED ADVISORY: Requirements for children travelling through South African Ports of Entry (dha.gov.za)
Appealing a decision
The appeal must be signed by you, your authorized representative or your lawyer, and should contain information about which decision you are appealing and why you believe the decision you have received is incorrect. The appeal must be written in Norwegian or English. If you have any new information or documentation, you must enclose this.
If your application is rejected by the Royal Norwegian Embassy in Pretoria, the appeal must be sent through the Norwegian Directorate of Immigration’s (UDI) document upload service Send documents to UDI - UDI. Please do not send the appeal by email to the Embassy. See the refusal letter for more information.
Processing time for an appeal is currently approximately 2 to 4 weeks.
We will review your appeal. We can either overturn our decision or forward the appeal to the UDI for consideration. If your appeal is sent to the UDI, they will review your appeal again and either reject your appeal or overturn our decision. If the UDI also rejects your appeal, there are no further possibilities of appeal.
If your application is rejected by the UDI, the appeal must be sent to the UDI by uploading the documents on their website.
More information about the appeal process and processing times can be found on the UDI website.