The Embassy offers a challenging and interesting position where you will be part of a flexible, diverse, professional working environment consisting of highly competent and committed colleagues with a positive drive to make a difference.
To be qualified for this position, you should be keen on details and maintain a high degree of accuracy, at the same time enjoy contributing to a fast-paced and professional environment. You will be enthusiastic about teamwork and contribute to creating a pleasant, very positive working environment.
The Consular Officer will be a part of our Consular Team.
Main responsibilities:
- Processing a range of consular services, including passport applications, emergency travel documents, certification, and authentication of documents, etc.
- Communicating with Norwegian citizens, and agents by email, phone and in person and ensuring the provision of accurate and timely information on consular services.
- Support to emergency consular services, including out-of-office hours as required.
- Management of consular filing systems
Consular assistance:
- Provide direct consular assistance to Norwegian citizens, by email, phone and in person.
- Provide critical support to diplomatic consular officers for complex consular cases, including negotiation with authorities and liaison with key actors.
- Assist with emergency consular cases, death cases, including beyond working hours.
- Liaise, negotiate, and build relationships with immigration, police, hospitals, and other relevant parties.
- Liaise, negotiate, and build relationships with other relevant Government authorities.
- Liaise, negotiate, and build relationship with relevant counterparts in Norway to ensure the smooth functioning of public services offered by the Embassy.
- Maintain a list of key contacts, to ensure the provision of essential consular support.
- Maintain accurate records of consular assistance using the system provided.
The Head of Mission may change the candidate’s duties and responsibilities when needed.
Qualifications and competencies:
Desired skills
- University education, bachelor’s degree with relevant professional experience.
- At least five years’ working experience as a Consular Officer, preferably from an international working environment.
- Fluency in English is necessary, and a working knowledge of a Scandinavian language is an advantage, but not a requirement.
Personal qualities
We are looking for a person:
- With the ability to work with minimal supervision, to set priorities and manage tasks and competing demands while maintaining high standards of work.
- With strong interpersonal skills, professionalism and demonstrated the ability to be self-motivated.
- With the ability to work under pressure, be flexible and adapt to new tasks and situations as required.
- Who is proactive, a team player who can work independently and contribute to a positive working environment.
- Who can develop good working relationships in a culturally diverse environment.
- Who can work extended hours when required.
- Who can work in an open plan environment.
What the Embassy can offer
The Embassy can offer a competitive salary, supportive working environment, where staff members work in a cooperative spirit across program areas and sectors, with well-regulated work conditions. Working hours, Monday to Friday 08:00 - 15:30, but with some flexibility. The Embassy has 26 staff members and is in Bonifacio Global City, Metro Manila, with modern and functional office premises.
Applications
An application in English stating your motivation for applying, with an updated CV and a list of references should be sent to emb.manila@mfa.no with the heading “Consular Officer”.
The Embassy has an inclusive and diverse working environment. We encourage all qualified candidates to apply, regardless of their race, sex, disability, age, religion, or sexual orientation. All hiring decisions are made based on merit and competence.
Any personal information submitted will only be used for its intended purposes and will be destroyed when no longer needed. Any other processing or disclosure of personal data is not allowed other than in the exceptional circumstances provided for under the Data Protection Acts of the Philippines.
Closing date for receipt of applications: 17 September 2025.
NOTE: Only shortlisted candidates will be contacted. Those applicants who do not receive a response within four weeks of the closing date should assume that their application has not been successful.