Hand in your documents
Biometric capture
Due to mandatory biometric data capture, all application for passports must be lodged in person at the Embassy in Canberra. The Embassy always endeavour to carry out the required biometric capture during the appointment. However, unforeseen problems may arise either during the appointment or during the subsequent processing. If the Embassy is unable to capture the required biometric data, including photo of children, a new appointment at the Embassy may be reqired. The Embassy cannot be held responsible for any inconvenience, financial or otherwise, this may cause.
The following biometric data will be captured by the Embassy during the appointment:
- For applicants under the age of 10: photo
- For applicants aged 10-12: photo and signature
- For applicants 12 years or older: photo, fingerprints and signature
Appointment
Applications will be received at the Embassy in Canberra by appointment only. If you arrive without an appointment, you will not be seen.
Each applicant must create an individual appointment. If you are also lodging an application for personal number or retention of citizenship, separate appointments must be made for this. Please allow a minimum of 45 minutes processing time per application.
- The Fee will be paid during your appointment
All appointments must be booked online. Through our online booking system you can book, re-schedule or cancel your appointment at any time. If you do change your appointment, please remember to cancel the old one. New appointments become available in the portal on a daily basis two months in advance. Thus, it is not possible to book an appointment more than two months in advance.
Please note that the Embassy is currently experiencing a very high demand for appointments.
Click below to book an appointment.