The result of your application

Applicants will be notified by e-mail, and SMS if the applicant has opted for this service, when the application has been processed.

The applicant's passport can be picked up at VFS’s visa application center where the application was submitted, or can be delivered by a courier service, if the applicant has opted for this alternative.

If a visa has been granted, it will be affixed to the passport.

Please check the following information on the visa sticker:
- That name and surname is correctly spelled 
- The visa's period of validity
- Permitted number of entries
- Permitted duration of stay
- Passport number

If there is an error on the visa sticker, please contact the Royal Norwegian Embassy in Nairobi.

Please note that your stay in the Schengen area cannot exceed the number of days in the "duration of stay" field in the visa sticker. However, when we issue a Schengen visa, we will add 15 days to the validity of the visa to allow you some flexibility regarding when to enter and exit the Schengen area, but the total number of days you are allowed to stay in the Schengen area remains the same. 

Appealing a decision

The appeal must be signed by you, your authorized representative or your lawyer, and should contain information about which decision you are appealing and why you believe the decision you have received is incorrect. The appeal must be written in Norwegian or English. If you have any new information or documentation, you must enclose this.

You must submit the appeal to the Royal Norwegian Embassy in Nairobi via the Norwegian Directorate of Immigration's (UDI) document upload service: Send documents to UDI - UDI.

Processing time for an appeal is currently approximately 4 weeks.

We will review your appeal. We can either overturn our decision or forward the appeal to the UDI for consideration. If your appeal is sent to the UDI, they will review your appeal again and either reject your appeal or overturn our decision. If the UDI also rejects your appeal, there are no further possibilities of appeal.

If the application was rejected by the UDI, you must also use the document upload service.

More information about the appeal process and processing times can be found on the UDI website.