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The Norwegian Embassy in Ankara is responsible for the consular services in Turkey and Azerbaijan. In this regard, we are looking for an English speaking consular officer to join our Embassy. Applicants with a knowledge of a Scandinavian language will be prioritized.The vacancy is a temporary position running to 31.12.2020 with a possibility of extension depending on the staff situation at the Embassy at that time.


Main Duties and Responsibilities:

  • Multilingual English, Turkish and Norwegian customer service.
  • Receiving applications for renewal of passports, applications for the Norwegian personal number, assisting Norwegian citizens in general in Turkey and Azerbaijan.
  • Performing first line ID- and other document control.
  • Responding to questions regarding passports, personal ID numbers and general requests.
  • Contact with hospitals, police departments and certain authorities when assisting Norwegian citizens in distress.
  • Regular contact with travel agents, and our Honorary Consulates in Turkey and Azerbaijan.
  • Notarial issues
  • Team member for Duty phone

The position will be a part of the administrative and consular team in the embassy and will perform any given task.


  • The following qualifications are required:
    • Fluency (written and oral) in English and Turkish.
    • Applicants with a working knowledge of a Scandinavian language (Norwegian, Swedish or Danish) will be prioritized.
    • Proficiency in computer software such as Microsoft Office.
    • Higher education (e.g. university degree) in a relevant field. Long and relevant experience may substitute for higher education.
  • Developed cooperation skills as well as the ability to work independently.
  • Ability to work well under pressure.


  • The following qualifications will be an advantage:
    • Experience from work with an Embassy / Consulate, or public administration.
    • Good knowledge of legal framework and social and cultural situation in Turkey.
    • Customer service experience is an advantage.

All candidates who are not Turkish citizens must have legal residency and hold a valid work permit in Turkey.

Salary will be determined according to qualifications and experience. Currency of salary payments are TRY. A 15% salary deduction to SGK will apply. Depending on nationality and residency status, income tax will be applicable to either Turkey or Norway.

Application must be in English, and include a cover letter, CV, photo and a list of references (please include both email and phone numbers for references).

For any questions about the position, please contact Mariken Ellingsen Thue, Tel 0312 408 48 00 or

Please send your application by e-mail to no later than 14 August 2020 (applications received after this date will not be considered), and mark the application with Vacancy – Consular officer 

Please note that applications or attachments will not be returned and that only short-listed applicants will be contacted.