You can read about your consumer rights and complaints on these pages. You can also read about what demands you can make to sales personnel, manufacturers and suppliers of goods and services. The Consumers Council handles complaints between consumers and suppliers. The Consumers Council handles complaints related to advertisement and other marketing that you think is misleading or wrong.

Online services

Did you know

...that the Consumer Council has a telephone helpline?

You can call the Consumer Council between 9am-3pm, on telephone number: 815 58 200 for advice on consumer rights.

Other topic-related information including laws, regulations and online services exist, but with limited English texts or in Norwegian only. If you would like to view information in Norwegian, click on the Bokmål, or Nynorsk, menu choice in the top banner above.